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General Support
Getting started (FAQ)
11
First Steps at Apollo Group TV (FAQ)
VPN information
Free 10 day trial
How do I subscribe?
What devices can I watch on? (supported devices)
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Account & billing
6
How do I renew my subscription?
RESEND OR CHANGE PASSWORD
How do I access my account status?
Do you take reocurring payments?
Can I get a refund?
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Watching Apollo Group TV
7
How many devices can be used at once?
What hardware is recommended?
Can I request Channels, Movies & Shows?
How do I upload subtitles?
How do I change the timezone?
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Troubleshooting / Can’t watch
12
General troubleshooting
Live TV & VOD buffers, freezes or Not Working
The app sometimes stops or kicks me out
IPs exceeded limit code 429
I get the message bad email or password
View all 12
